Colocation Rules of Conduct and Security

Rules of Conduct

1. It is not permitted to bring highly inflammable substances, explosives, poisonous or radioactive substances, acids or bases, or containers with pressurized gas into the Bamboozle facility. Small quantities of detergent, for example to clean a screen, are permitted.
2. It is not permitted to enter the Bamboozle facility when under the influence of alcohol or other intoxicating substances that may influence a person's motor system and/or state of mind.
3. Inside the Bamboozle facility, visitors must behave in accordance with general standards of decency. Visitors must use the shortest route to reach their equipment.
4. It is not permitted to bring any liquids into the protected co-location area.
5. It is not permitted to smoke or use open fire in the protected co-location area.
6. It is not permitted to bring and/or consume any food or drinks in the protected co-location area. Consumption is only permitted in the public space of the facility.
7. It is not permitted to stay in co-location areas other than those where the customer's equipment is located. Entering adjacent protected co-location areas is explicitly prohibited.
8. Entrance doors to protected co-location areas must always be closed, except when entering or exiting these rooms.
9. It is not permitted to operate or relocate equipment of which a person is not the owner or lessee.
10. It is not permitted to relocate cables, directly or indirectly, of which a person is not the owner or lessee.
11. Customer equipment may only be placed into the cabinet(s) designated by Bamboozle, and work may only be performed on customer's own equipment inside the co-location area designated for this purpose.
12. It is only permitted to use the power supply allocated by Bamboozle. Any failures of this supply must be reported immediately to the reception desk or Bamboozle employees.
13. Customer equipment or other equipment placed or used inside the Bamboozle colocation area must meet the applicable international norms for fire safety, electricity safety, and electromagnetic shielding, including ESD safety norms and requirements as established by the Electrostatic Discharge Association.
14. In the course of installation, maintenance, and operation of customer equipment, the installation and safety instructions of the manufacturer must be followed at all times.
15. Packaging material of customer equipment sent to Bamboozle must be removed in the dispatch room before installing the equipment in the co-location area. Such material can be left in the designated space of the facility, whereupon Bamboozle shall take care of removal.
16. The instructions of Bamboozle employees and security guards must always be followed.
17. Any installation of cables and wiring outside the cabinets may only be performed by Bamboozle personnel.

Security Regulations

1. Upon entering the protected co-location area where customer equipment is set up, the presence and location of the following items must be verified:
   • Unbolting of doors
   • Fire detector
   • Fire extinguisher
   • Transparent warning sheets of the extinguishing gas installation
   • Alternative exit and escape route
2. The protected co-location areas are equipped with smoke detectors as well as a fire extinguishing gas installation.
3. In case of smoke emission from customer equipment:
   • Try to stop the smoke emission by switching off customer equipment.
   • Never under any circumstances switch on the defective customer equipment again.
   • Leave the protected co-location area and report at the reception desk.
4. In case of a beginning fire, customer shall:
   • Break the cover glass of a red fire detector, which will alert the fire brigade, security guard, and/or the responsible Bamboozle employee.
   • Try to extinguish a beginning fire by means of the fire extinguisher beside the entrance door of the co-location area.
   • If it is not possible to extinguish the fire, immediately go to the reception desk without using the elevator, where further instructions will be given by the security guard, fire brigade, and/or Bamboozle employee.
5. In case of automatic fire detection, the fire brigade and security guards will be alerted automatically and the fire extinguishing gas installation will be activated. In addition, the doors of all protected co-location areas will be unbolted. Customer must comply immediately with the following:
   • If the red warning light in the co-location area is on, the area must be cleared immediately. The co-location area will be filled with extinguishing gas forcing out the oxygen.
   • If the red warning light is on, the co-location area may not be entered under any circumstances.
   • The illumination of the red warning light is accompanied by an acoustic alarm.
6. The Bamboozle co-location area is equipped with electronic smoke detectors. In case of smoke detection, all swing doors in the building will be closed and an acoustic alarm will be activated. In addition, the doors of all protected rooms and emergency exits will be unbolted.
7. If the alarm is activated and the swing doors in the building are closed, customer must leave the building immediately.
8. If customer detects any smoke emission or fire, they must immediately warn the reception desk and leave the building. If the acoustic alarm goes off and the swing doors in the co-location area are automatically closed, customer must leave the building immediately.
9. Prevention of Injury: Avoid all action or conduct that may lead to your own or another person's injury. In case of increased risk of injury in the performance of work in the protected co-location area, please inform the reception desk or security service. If injury occurs inside the Bamboozle co-location area, report at once at the reception desk where a First Aid kit can be found.
10. Risk of Electrocution: Any work to equipment or circuitry involving the risk of contact with mains voltage may exclusively be carried out by authorized persons. Electric shocks caused by mains voltage or electrostatic discharge must be reported to the reception desk immediately.